Help Center

For Homeowners

• How do I find a student? Use our search feature on the homepage or visit Find Service to search by address and service type.
• Do I need to create an account? No account is required to browse student profiles. However, sending a message to a student will create a basic account for communication purposes.
• How do I contact a student? Click "Contact" on a student's profile to send them a message through our platform.
• Is there a fee to use the platform? No, browsing and contacting students is completely free. You pay students directly for their services.

For Students

• How do I create a profile? Sign up through our student registration page to create your profile.
• What information should I include? Include services you offer, your service area, pricing, and any relevant experience. You control what information is visible.
• How do I manage my profile? Log in to your account to update your profile, service area, pricing, and availability at any time.
• How do I respond to messages? Check your account dashboard for messages from homeowners and respond directly through the platform.

Account Creation

When you send a message to a student, a basic account is automatically created using your email or phone number. This allows you to receive responses and manage your communications.

Account Deletion

You can request account deletion at any time by contacting us. When you request deletion:

• Your profile will be removed from public view
• You will no longer appear in search results
• Your account will be deactivated
• We may retain a copy of your information for quality assurance and follow-up purposes only
• Retained information will not be shown to future customers or used for marketing

To request account deletion, contact us at support@studentmower.com

Profile Management

Students have full control over their profiles:

• Update service descriptions and pricing at any time
• Modify your service area boundaries
• Add or remove services you offer
• Update contact information and availability
• Control what information is visible to homeowners

Safety Resources

• Safety Guidelines - Best practices for online and offline safety
• Community Guidelines - Expected behavior and platform rules
• Legal Disclaimer - Important information about our platform

Privacy Information

• Privacy Policy - How we handle your personal information
• No Tracking: We do not track users across the web or use third-party tracking tools
• Profile Control: Students control what information appears on their profiles
• Secure Messaging: Initial contact happens through our secure platform

How does the platform work?

StudentMower Network is a locator platform that connects homeowners with local students offering services. We provide a directory-style platform where you can browse profiles, view service areas, and make initial contact. All service arrangements, pricing, and payments are handled directly between homeowners and students.

Do you perform background checks?

No. We are a locator platform only and do not perform background checks, verification, or screening of students. Users are responsible for conducting their own due diligence. Please review our disclaimer for complete details.

How do I report a problem?

If you encounter spam, inappropriate behavior, or have safety concerns, you can:

• Use the reporting features on user profiles
• Contact us at support@studentmower.com
• For safety concerns, email safety@studentmower.com

Can I use the platform without signing up?

Yes! You can browse student profiles and view service areas without creating an account. An account is only created when you send a message to a student, which allows them to respond to you.