Part of the StudentMower Network — One Platform, Many Student Helpers
Community Guidelines
Last Updated: December 9, 2025
Our Community Standards
StudentMower Network is built on trust, respect, and mutual support. These guidelines help ensure a positive experience for everyone in our community—homeowners and students alike.
For All Users
Be Respectful
- Treat all community members with kindness and respect
- Use professional and courteous language in all communications
- Respect others' time, boundaries, and preferences
- Be patient and understanding in your interactions
Be Honest
- Provide accurate information in your profile and communications
- Be transparent about your services, availability, and pricing
- Honor your commitments and agreements
- Communicate clearly about expectations and limitations
Be Safe
- Follow our safety guidelines for online and offline interactions
- Report suspicious behavior, spam, or safety concerns immediately
- Trust your instincts—if something feels off, don't proceed
- Respect others' privacy and personal boundaries
For Homeowners
Best Practices
- Be clear about your needs, expectations, and timeline
- Respond promptly to student inquiries
- Provide fair compensation for services rendered
- Communicate respectfully, even if a student isn't the right fit
- Provide constructive feedback when appropriate
What Not to Do
- Don't spam students with multiple messages
- Don't request services outside a student's stated capabilities
- Don't pressure students to work outside their availability
- Don't share false or misleading information
- Don't engage in harassment, discrimination, or inappropriate behavior
For Students
Best Practices
- Keep your profile accurate and up-to-date
- Respond to homeowner inquiries in a timely manner
- Be clear about your services, pricing, and availability
- Show up on time and complete work as agreed
- Communicate proactively if issues arise
- Maintain professionalism in all interactions
What Not to Do
- Don't misrepresent your skills, experience, or qualifications
- Don't spam homeowners with unsolicited messages
- Don't cancel commitments without reasonable notice
- Don't engage in harassment, discrimination, or inappropriate behavior
- Don't use the platform for purposes other than legitimate service offerings
- Don't share false or misleading information
Prohibited Content & Behavior
The following are strictly prohibited on our platform:
- Spam: Sending unsolicited, repetitive, or automated messages
- Fraud: Misrepresenting identity, services, or qualifications
- Harassment: Bullying, intimidation, or threatening behavior
- Discrimination: Discriminating based on race, religion, gender, age, or other protected characteristics
- Illegal Activities: Using the platform for any illegal purpose
- Inappropriate Content: Sharing offensive, explicit, or inappropriate material
- Impersonation: Pretending to be someone else or using someone else's account
- Platform Manipulation: Attempting to game the system, manipulate search results, or violate platform integrity
Consequences of Violations
Violations of these guidelines may result in:
- Warning notifications
- Temporary suspension of account features
- Permanent account suspension or termination
- Legal action in cases of illegal activity
We reserve the right to take appropriate action based on the severity and nature of the violation.
Reporting Violations
If you encounter behavior that violates these guidelines:
- Use the reporting features on user profiles or messages
- Contact us at support@studentmower.com
- For safety concerns, email safety@studentmower.com
- For emergencies or illegal activity, contact local law enforcement (911)
Related Resources
- Safety Guidelines - Best practices for staying safe
- Terms of Service - Legal terms and conditions
- Legal Disclaimer - Important platform limitations
- Privacy Policy - How we handle your information
Contact Us
Questions about these guidelines? Contact us at:
Email: support@studentmower.com
Address: StudentMower Network, Indianapolis, IN